Replacement parts
Need a charging case, cable, ear tips, or a replacement hearing aid? We can help identify the right part.
Tell us what is missing
Send your order number, the model name, and a photo of the part if you have one. We will confirm compatibility, availability, and the price before you decide.
Request a replacement partReturning an order?
Include the hearing aids, charging case, and cable. Used ear tips and wax guards do not need to be returned. If a part is missing, contact us before posting the package. Any proposed deduction will be explained before your refund.