Start a return

You have 100 days from delivery. Support will confirm the return instructions and prepaid label through your request. No phone call needed.

What happens next

1. Support confirms the prepaid return label and instructions for your request.
2. Follow the return instructions for the model and pack the hearing aids, charging case, and cable. Used in-ear tips do not need to be returned; Comfort has no inserted tips.
3. Drop it at the carrier on the label. It goes to our U.S. return center.
4. We refund you within 5 business days after it arrives, under the return policy.

Full return policy