Shipping

Where we ship

We ship to addresses in all 50 U.S. states and APO/FPO addresses. We do not ship outside the United States.

Cost

Free shipping on every order.

When your order ships

Your shipping confirmation includes a tracking link. Contact support before ordering if you need delivery by a particular date.

When it arrives

Delivery timing depends on the destination and carrier. Follow your tracking link for current delivery information.

If we can't ship on time

If we find we can't ship your order by the estimated shipping date provided for your order, we'll email you before that time runs out and give you a choice: wait for a new shipping date that we'll give you, or cancel your order for a full and prompt refund. If you don't reply, and the new date is more than 30 days later than our original promise, we'll cancel and refund your order.

Track your order

Go to hearbrook.com/track, or use the link in your shipping email.